What to Expect

What to Expect

What to Look For:

When you are looking for a new veterinary clinic to help you care for your pets, we think you’re making one of the most important decisions of pet ownership (after the selection of your pet, that is).  There are some good online resources here and here with helpful tips and topics.

If you’re interesting in finding out more about us, please feel free to call or email any time. We would love to invite you for a tour of our soon-to-be beautiful space, featuring separate cat and dog areas.

In a Nutshell:

During a well pet visit, you may only see the more public areas of our hospital, where we start all of our visits with you and your pets. But we are a full-service hospital, meaning we have in-house laboratory and radiology departments. We are also equipped to accept, triage and treat emergencies as well as admit pets to hospital for care. For check-ups or for non-urgent problems, we ask that you make an appointment.

Our staff has just completed the Low-Stress handling certification course, allowing us to make the visit less stressful for everyone. We will soon have separate cat and dog wards, again to minimize stress even behind the scenes. We are the only veterinary hospital between Toronto and Ottawa offering both reduced stress and cat friendly care!

In the case of specialized diagnostics and treatment, we have access to ultrasound, soft tissue and orthopedic surgery as well as chemotherapy, blood transfusions and other advanced treatments (cold laser therapy, FIP emerging treatments, for example).

Dr. Weeks-Llera has a special interest in pet behaviour, Dr. Whyte in palliative and end-of-life care and Dr. DeMille is our cat guru.

Part of our job as the family doctor for your pets is knowing when specialist care may be the best option, and we have worked with specialty clinics in Ottawa and Toronto for patients who would benefit from referral to a specialist. This will be part of the conversation if specialist care is available for a problem your pet may have.

Out of hours emergencies are referred to clinics in Kingston or Belleville that are open nights and 24 hours on weekends and holidays. We want your pets to benefit from the best care available, so we are pleased to be able to offer referral to a well-rested, experienced emergency clinician with fully trained staff on site.


At Richmond Veterinary Clinic, we pride ourselves on our approach to follow-up care. That means we want to stay in touch with you after the visit using your preferred method of contact. If you prefer text messages or email, we can do that. If you’d rather telephone conversations or postcards, we can do that, too.

For common health problems, we are building a directory of reliable internet information sources, information sheets and post-care handouts. This will help us to reduce our use of paper and give you access to information at your fingertips. Our clients can reach these hidden pages on our website on request.


We go above and beyond to make your pet feel comfortable.

Cat Friendly Practice

Certified by the American Association of Feline Practitioners.

Nothing But Love

At the Richmond Veterinary Clinic, we are your other family doctor!

Two Locations to Serve you Better

Visit us in Napanee or our Land O’Lakes location.
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