UPDATE AS OF JUNE 13th at 12pm:
PLEASE READ CAREFULLY
Thank you to everyone for your patience and kindness as we move forward and try to get things up and running.
We have opened our Northbrook location, The Land O’ Lakes Veterinary Services, for this week from Mon – Fri, 9am-5pm. Please note- we are limited in the services we are able to provide, however we ask that you call us and we will find the best course of action for you and your pet. You can email us at firstname.lastname@example.org or call our Northbrook location at 613-336-1608. We are experiencing an increase in call volume, please leave us a message if you do not get through and we will get back to you as quickly as possible.
Our Napanee location remains closed at this time.
We thank the Napanee Veterinary hospital for all their help with prescriptions, however we are able to resume taking those again. If you need any medication or food, please contact us at our Northbrook location.
We are working on replacing all of our inventory that was lost in the fire, and are contacting those of you that need to pick up products.
Our plan is to have the option for picking up PREPAID medication and food later this week in Napanee and we will keep you updated once we have more information. These products will need to be paid for over the phone with a credit card or you can send us an e-transfer.
On behalf of the entire Richmond team, thank you for your patience and understanding during this difficult time.